Preliminary Legal Information

Online sales are attributable to mail-order sales and therefore without the obligation of an invoice as provided for in Article 22 of Presidential Decree no. 633 of 1972, and without the obligation to issue a fiscal receipt as provided for in Article 2, letter oo), of Presidential Decree 21 December 1996, no. 696.

Read more on the Italian Electronic Commerce Association (AICEL) website

Definitions

• Online sales contract: Purchase agreement relating to the tangible movable assets of the partner company of ALMEDA5.COM, concluded between them and the Buyer within a remote sales system through electronic tools.
• Buyer: Natural person consumer who completes the purchase for purposes not related to commercial or professional activity.
• THIS SITE (ALMEDA5.COM): Entity that performs advertising promotion and marketing of the assets subject to the contract.
• PARTNER COMPANY (Seller): Entity that performs the sale of the assets subject to this contract.

2) Identification and Obligations of the Parties

Supplier (Seller): The assets are offered for sale by the COMPANY which is exclusively responsible for the advertising promotion of the assets, but not for the sale between the parties.

Buyer: Declares to complete the purchase for purposes unrelated to the commercial or professional activity exercised and undertakes not to trade in what has been purchased.

3) Object and Conclusion of the Contract

The PARTNER COMPANY sells and the Buyer purchases the tangible movable assets indicated and offered for sale on this site or on official sales channels.

Conclusion: The contract is concluded with the completion and online submission of the order form by the Buyer, which is irrevocable. The PARTNER COMPANY will send a confirmation e-mail and/or display a printable order summary web page.

If requested, the sales invoice will be issued by the PARTNER COMPANY in electronic format.

4) Payment and Refund Methods

The PARTNER COMPANY accepts the following payment methods:

• Cash on delivery (Payment upon delivery)
• Bank transfer
• Payment via PayPal

Credit card data is managed directly by the banks, and PayPal data directly by PayPal. The PARTNER COMPANY does not hold complete payment data.

Refund: Any refund will be credited within a maximum of 30 days from the date on which the PARTNER COMPANY became aware of the cause generating the right to a refund, via payment reversal (card, transfer, or PayPal).

5) Delivery Times and Methods

The PARTNER COMPANY will deliver the products through agreed couriers, with appropriate packaging. Products are shipped within a maximum of 40 working days from the order.

⚠️ Inspection upon arrival: Upon receipt, the Buyer must check that the number of packages is correct and that the packaging is intact and unaltered. In case of evident external damage or suspected tampering, it is necessary to refuse the goods or accept with reserve, noting the damage on the waybill.

Delivery times may vary depending on the country of destination and external factors (force majeure) not attributable to the Supplier.

6) Shipping and Delivery Costs

• Italian National Territory: No additional sum compared to what was agreed in the order (prices inclusive of VAT and taxes).
• Non-EEC Countries: The courier may present a separate invoice for the payment of duties and taxes required by local authorities. Buyers residing in a non-EC country are advised to inform themselves before placing an order.

Delivery will be made to the street number and not to the floor.

8) Prices

All prices are expressed in euros (€) and are inclusive of VAT and any other taxes for delivery in Italy (offer to the public ex art. 1336 c.c.).

For international deliveries, the courier may request further amounts from the Buyer for local taxes and duties, as specified in point 6.

9) Product Availability

The PARTNER COMPANY ensures the processing of orders without delay. If the order exceeds the quantity existing in the warehouse, the PARTNER COMPANY will inform the Buyer via e-mail if the item is no longer bookable or what the waiting times are, asking for order confirmation.

The order registration confirmation sent via e-mail does not produce any legal obligation, as it is a summary.

10) Limitations of Liability

• The PARTNER COMPANY is not responsible for disservices attributable to force majeure (e.g., strikes, fires) or for malfunctions related to the use of the internet network beyond its control.
• In case of non-execution of the contract for reasons not attributable to the PARTNER COMPANY, the Buyer is only entitled to a full refund of the price paid.
• The PARTNER COMPANY assumes no responsibility for the fraudulent or illegal use of credit cards by third parties, provided it has adopted ordinary precautions.
• THIS SITE (Promoter) assumes no responsibility for any inaccuracies regarding the characteristics and benefits of the products, limiting itself to reporting the information provided by the PARTNER COMPANY.

11) Liability for Defects, Proof of Damage and Seller's Obligations

No compensation is due if the injured party was aware of the defect and voluntarily exposed themselves to it.

Proof: The injured party must prove the defect, the damage, and the causal connection between the defect and the damage.

Recoverable Damages: These relate to death, personal injury, or the destruction/deterioration of a thing other than the defective product, provided it is intended for private use or consumption.

The PARTNER COMPANY is not responsible for disservices attributable to force majeure (accidents, explosions, etc.) that prevent the execution of the sales agreement. In such cases, the customer is only entitled to any refund of the price paid, excluding shipping costs.

13) Buyer's Obligations

The Buyer undertakes to pay the price of the purchased asset in the times and ways indicated. Once the procedure is concluded, they undertake to print and keep the order summary page.

Acceptance of the contract occurs with the finalization of the order and the viewing of the redirection to this web page.

14) Right of Withdrawal (Legislative Decree 185/99)

Withdrawal Procedures

The CUSTOMER has the right to withdraw from the remote contract, without penalty and without specifying the reason, by communicating the cancellation:

• Within 10 days of the order via e-mail to the seller's address (before shipping).
• If delivery has already occurred, by sending a registered letter with return receipt (A/R) within 10 working days of receiving the goods to the SELLER'S address.

The communication must include order data, the clear will to withdraw, the product to be returned (which must not have been used), and an attached copy of the tax document.

Returns and Refunds

• The CUSTOMER is required to return the goods within 10 days of receipt.
• The direct costs of returning the asset to the sender are borne by the consumer.
• The SELLER will refund the price paid, deducting shipping costs of €25, within thirty days of receiving the intact goods.

Exclusions from the Right of Withdrawal

The right cannot be exercised in the case of:

• Supply of goods made to measure or clearly personalized.
• Failure to collect the goods attributable to the absence, delay, or negligence of the CUSTOMER.

15) Goods Exchange

The PARTNER COMPANY grants the right to exchange goods (only for the same item), by sending an email to info@storama.shop (as indicated in the original text) within 10 working days of receipt.

• The Buyer will receive an exchange authorization number to be indicated on the package to be returned.
• Transport costs for the exchange are borne by the Buyer.
• The PARTNER COMPANY reserves the right to request photographic evidence for defects.
• Exchanges or returns of tampered with, altered, on-sale, or custom-made products are not accepted.

⚠️ Insurance: It will be the Buyer's responsibility to insure the transport of the goods returned for exchange; in case of theft or loss, the goods will not be refunded.

16) Protection of Privacy and Data Processing (Reference)

The processing of personal data is managed in compliance with Legislative Decree 196/2003 and subsequent updates.

Data (personal and fiscal) are collected to register the order, execute the contract, fulfill legal obligations, and manage commercial relationships.

Data will only be communicated to delegated parties for the execution of the contract. The Buyer enjoys the rights provided for by art. 7 of Legislative Decree 196/03 (update, cancellation, opposition, etc.).

The owner of the collection and processing of data is: THIS SITE (Promoter).

Please refer to the Privacy Policy for an updated framework on the GDPR.

17 & 18 & 19) Communications, Storage, and Duration

• Storage: Every order sent is kept in digital form on the server, ensuring confidentiality and security.
• Validity of Communications/Complaints: Considered valid only if sent to the Owner's address (see Contact Info below).
• Duration and Effectiveness: Order confirmation implies acceptance of these general conditions. Modification or update will be valid and effective only for orders subsequent to the update.